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Backup support

ISL provides fast and reliable backup support services for small and medium sized businesses. These services are available remotely or on site or as a combined service as required.

We offer planning, setup, troubleshooting, upgrade, intelligent restore and ongoing backup support services for the following tape and disk systems:

  • DAT
  • Tape Autoloader
  • DLT
  • Ultrium
  • SDLT
  • LTO
  • NAS
  • SAN

Our backup support services are fast and reliable with the following service options:

Optional call to fix response times

  • 4 Hour Call-to-Fix
  • 8 Hour Call-to-Fix
  • Other options available on request

Hours of Cover Options

  • 8.30 to 17.30 Monday to Friday (excluding public and bank holidays)
  • Other options available on request

Our team of qualified and accredited engineers provide an onsite and remote service to deal with backup issues.  We offer offsite backup, backup monitoring and disaster recovery solutions. We can also manage any onsite or return to base manufacturer’s warranties on our client’s behalf.

For more information about our backup support services – please contact ISL now!